When you arrive, our team will happily show you the way to the GenKidz Rainforest area. You’ll go to the first-time check-in station where you can tell us a little about your family to help us serve you well. On our check-in form, we’ll ask things like what allergies your child may have, how many children are in your family and get your contact information.

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Then, you and your child will both get a sticker with a matching code. If for any reason we need to reach you during the service, you’ll see your child’s code on the screen. This sticker is also what you’ll use to pick up your child after the service.